Process Associate Order to Cash

About Genpact

Genpact is a global professional services firm that makes business transformation real. Genpact works and supports businesses solves problems, and delivers ideas that help make significant and worthwhile modifications for their betterment. 

Your role

• Making collection calls to the customers, emailing/faxing invoices, or getting hard copies mailed out to customers as per their requests.
• Identify and resolve unidentified cash and handle end-to-end process of Cash applications.
• Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
• Follow up on customer/internal disputes, and customer questions and work between departments to get a resolution.
• Reconcile orders to match customer books, including validating credits or debits and sending them to customers for collection or refund. 

Training & development

• Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
• Genpact is committed to learning. Our learning ecosystems have been crafted to bring in best-in-class learning opportunities to provide employees with an individualized learning experience. From world-class training programs to learning opportunities for building competencies.
• Genpact encourages and empowers our people to acquire new skills, and receive learning opportunities and quality training while reinventing themselves to suit the changing needs of the world around us. Watch how ideas are translated into outcomes at our Digital Innovation Centres across the globe.

Salary & benefits

The average annual salary for the Process Associate-Order to Cash role is around INR 2.0 to 3.0 Lakhs according to Glassdoor. Genpact provides the following benefits.

• Insurance, Health & Wellness
• Financial & Retirement
• Family & Parenting
• Vacation & Time Off
• Professional Support 

Work-life balance

Work-life balance is rated at 4.0/5.0 according to Ambition Box. Work days are usually from Monday to Friday. They have flexible work timings.

Culture & vibe

The firm believes that it drives the change that is necessary to make a difference. It comprises diverse roles, offers, and people. It is a great place to learn and grow. The work environment is cordial and overall fulfilling.

About you

To apply for this role, you must be:

• Graduate in Commerce 
• Freshers are eligible
• Good interpersonal skills (verbal and written)
• Prior experience in Accounts Receivable/Order to Cash

How to apply

To apply for this position, simply click the “Apply” button on this page. All applications at Genpact must be submitted through their Careers page. The hiring procedure generally varies according to the job.

Stages of the selection process to get recruited in Genpact:

• Online Evaluation Round or Coding Round
• Technical Interview Round
• HR Interview Round