Business Operations Associate

About NTT Data

NTT DATA Services is a global business and IT services provider specializing in digital, cloud, and automation across a comprehensive portfolio of consulting applications, infrastructure, and business process services. They aim to create new paradigms and values that contribute to a richer and more harmonious society by making full use of information technology.

Your role

Job Responsibilities:

The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity

• Resource who has elementary process/business knowledge and/or experience with Order-to-Cash processes
• Responsible for low-complexity account operations tracking, process compliance activities, and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
• Someone with an analytical bent of mind who can work on providing continuous improvement ideas
• Works closely with different teams like resource mgmt., revenue, and finance to ensure a smooth month, quarter & year-end closing process

Training, development & rotations

NTT DATA supports and invests in its employees to develop and acquire the skills and knowledge for their roles, career progression, and growth.

Employees have access to their various development tools;

• Udemy (the leading online learning platform)
• The best external training providers for technical and professional skills development & certification
• A suite of business and management courses that they run internally
• Lunch and learns sessions
• RISE mentoring program
• They understand that coming to work is more than just a job; They care immensely about their people and their personal and professional development.

Salary & Benefits

The annual salary for this role can range from INR 2.5 to INR 5.2 LPA. (Source: Ambition Box)

Benefits they offer include:

• Healthcare & Insurance
• Life Insurance
• Disability Insurance
• Dental Insurance
• Vision Insurance
• Stock Options & Equity
• Flexible work time
• Maternity & Paternity Leave
• Gym Membership
• Employee Assistance Program

Work-life balance

At NTT DATA, they understand you're not just building a career - you're building a life. Meaningful work, a reasonable work-life balance, a community guided by the free exchange of ideas, as well as constant learning are just a few of the values that they stand for. Work days are usually from Monday to Friday. They have flexible work timings.

Culture & vibe

Customer needs are first and foremost for the company. NTT Data strives to understand the client’s requirements and tries to resolve them on a priority basis. The company has a principle of foresight which makes them work more in advance. They don’t like to settle for the status quo and like to change or adapt to the changing needs of the industry.

Teamwork is another principle that is followed in the letter. NTT Data believes that more diversity creates more brilliance in work.

About You

Technical Skills

• Working knowledge of MS office suite (MS Excel, MS Outlook etc)
• Ability to use computer systems effectively
• Experience with SAP and Saleforce.com will be an added advantage 

Functional Skills

• Graduate/Master in Finance with 0-6 months years of experience (for Associate) in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
• Candidate who has an understanding of the Order-to-Cash process
• Conducting UAT and securing Sign Offs for new requirements under the supervision of the Technical team/Lead
• 0-2 years of Operations or Back-office Support Services background is preferred
• Strong communication (verbal and written) & analytical skills and the ability to understand business process

Management Skills

• Self-managed individual who can effectively follow the established process and ensure the quality of deliverables and optimize results
• Flexible to business requirements
• Coordinate with internal resources and stakeholders for the flawless execution of work
• Effectively communicating your insights and plans to cross-functional team members and management
• Monitoring deliverables and ensuring timely completion of change requests/requirements
• Maintaining SLAs and resolving issues within SLA

How to apply

To apply for this role, just click on the "Apply on employer site" button below, which navigates to the career page where the application can be submitted directly.