Customer relationship management Intern

About Merkle

Merkle is a global data-driven, technology-enabled performance marketing agency. They are a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and devices. 

Your role

Business Intern Duties and Responsibilities:

• Analyze business goals, objectives, and needs
• Work on Marketing automation tools
• Create smart campaigns using Email + SMS channels
• Help plan and design business processes and make recommendations for improvement
• Perform research and analysis in support of operations
• Assist in resolving business issues using systems and data
• Estimate costs and benefits of multiple actions and/or solutions and provide recommendations
• Help launch new initiatives
• May perform additional duties on the projects upon request
• Understand client requirements and design the campaigns accordingly
• Written and verbal communication, including technical writing skills
• Understanding of systems engineering concepts
• Strong communication/interpersonal skills

Training, development & rotations

A robust platform for learning that ensures every employee has access to a training and development path that keeps skills sharp and current and makes employees highly market-relevant. Through Merkle University, you can enroll in instructor-led and on-demand courses, access a robust library of online resources, and share Merkle-specific content with ease. A targeted leadership development program comprised of a collection of assets thoughtfully selected and organized by leadership experts.

Salary & benefits

The annual salary for this role can range from INR 1.5 to INR 2.0 Lakhs (Source: Glassdoor). They provide the following benefits.

• Health Insurance Medical, Dental, and Vision
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)- Medical and dependent care, parking/transit
• Employee Assistance Program
• Company Paid Life and Disability Programs
• Voluntary Life Insurance programs for employees and dependents
• Legal Services
• Pet Insurance
• Discount Programs

Work-life balance

Work days are usually from Monday to Friday. Merkle provides a hybrid working option with flexible work timings.

Culture & vibe

Merkle employees are always up for a good time and will go the extra mile to make you feel welcome and included. They are committed to ensuring that you're trained and supported whilst working on exciting and challenging projects. They have created a collaborative and open culture across their offices in the EMEA region. They want Merkler to enjoy coming to work, so the company puts a lot of emphasis on ensuring that they have a happy and approachable environment.

About You

Here’s what they are looking for in this role:

Qualifications:

• BE / BCA / Btech / MBA
• Excellent critical thinking and problem-solving skills
• Good written and verbal communication skills
• Detail-oriented with strong organizational skills

How to apply

This role is currently closed. If you are interested in this role, simply click "Pre-Register" and Prosple will inform you once this position opens again.