Graduate Trainee - Inside Sales

About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. The company does this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end-user. Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global offices to serve 50,000+ customers including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade, and Vice Media. 

Your role

The inside sales team is responsible for engaging with prospects and driving sales in the small and medium business (SMB) segment. They understand the needs and requirements and collaborate with internal teams to help ensure a smooth sales process. This role is based out of Chennai.

Employee benefits

Freshworks provides the following benefits.

• Health insurance
• Soft skills training
• On-the-job training
• Financial & Retirement
• Maternity & Paternity leave
• Remote working
• Professional Support
• Free lunch and snacks
• Vacation & Paid time off

Work-life balance

Work-life balance is rated at 4.0/5.0 (Source: Ambition Box). Work days are usually from Monday to Friday. They have flexible work timings.

Culture & vibe

The company has always taken pride in being loved by its employees, customers, and stakeholders — in that order. It's simple — happy, fulfilled employees do better, more innovative work. That's why the company does everything it can to create a workplace where everyone can bring their true selves to work, feel comfortable speaking out, take risks, and feel they're an integral part of Freshworks. The company was born out of frustration with the impersonal, one-size-fits-all way companies treat people. 

About you

Freshworks is looking to hire smart, determined, and passionate students who'll be graduating in 2022 for their inside sales team. Here is a short description of traits that look for in students fresh out of college:

• Clear, concise, and effective written and oral communication skills.
• Empathy towards customers and understanding their needs.
• Ability to thrive in a fast-paced performance-driven environment.
• Interest, curiosity, and openness to learning new technologies.
• Flexibility in working in different rotational shifts/regions/markets. This is absolutely mandatory because shifts and regions will be allocated based on business requirements.
• Prior internship experience in B2B or product companies in any domain is an added bonus.

How to apply

All open positions are posted on their career page. And all applications at Freshworks must be submitted through their Careers page.

The hiring procedure generally varies according to the job. However, the basic structure of the recruitment process at Freshworks is as follows:

• Written test
• Technical Interview Round
• Group discussions
• Culture fit tests
• HR Interview Round