Intern

About Uniphore

Uniphore is the global leader in Conversational Automation. Every day, billions of conversations take place across industries like customer service, sales, HR, education, and more. 

Your role

Responsibilities:

• Supporting building out of account entry strategy plans, through secondary and competitive research
• Conduct research and analysis of industry, company, customer, and channel data to support market assessment and identification of key strategic trends
• Take creative approaches to develop practical solutions to complex analytical problems
• Responsible for supportive analytics and materials, including pulling research, drafting presentations, creating charts and graphs from financial and market data
• Opportunity to synthesize and communicate recommendations to senior leadership and cross-functional teams
• Collect, assimilate, and analyze relevant data to help surface and support solutions.
• Interface with multiple groups throughout the organization
• Providing project management support for key strategic initiatives
• Assist in conducting strategic projects as delegated and provide meaningful analysis/ output for review.

Training, development & rotations

Automation isn’t just about replacing human processes. Use new technology to make it easier for employees to learn and grow in their roles. A great way to encourage learning is by replacing extended training sessions and manuals with engaging, personalized education material and micro-training. Developing and using new skills can help employees stave off burnout and stick around longer.

Salary & benefits

The salary for the role at this company can range from INR 2.7 LPA to INR 3.0 LPA. (Source: Ambition Box)

Benefits offered to its employees include;

• Health Insurance
• Work From Home
• Job Training
• Cafeteria
• Free Food
• Soft Skill Training
• Free Transport
• Team Outings
• Education Assistance
• International Relocation

Work-life balance

At Uniphore, you can manage your work-life balance with their employee-friendly leave policy and enjoy dedicated time with your friends and family. Work days are usually from Monday to Friday with flexible work timings.

Culture & vibe

• People are driven by innovation, Uniphore was incubated in 2008. Since then, Uniphore has grown at an exponential rate, and today they have many of the world’s largest enterprise customers, relying on us to help them with millions of conversations. They are approximately 600 employees strong, located in the U.S., India, Spain, Israel, Japan, and Singapore.
• Each team member is driven to relentlessly pursue excellence, with leadership and integrity, never compromising, and always with the vision to do the right thing for the long term.
• Work with great people to unleash value from every conversation across the enterprise.

About You

You will be successful in this role if you have:

• Strong Knowledge/ Experience in market research or other analytical background is preferred
• Strong analytical and quantitative skills; ability to determine trends and propose solutions.
• Strong knowledge of MS Office Applications (Outlook, Excel, Word, and PowerPoint) and organizational skills
• Be results-oriented and able to meet tight deadlines.
• Demonstrate strong communication and interpersonal skills.
• Have proven ability to think strategically and plan effectively; be “hands-on”, detail and results-oriented and manage multiple tasks against deadlines.
• This candidate will be data-driven, self-motivated, intellectually curious, a fast learner, detail-oriented, and able to move quickly while keeping focused on high-impact projects with limited direction and supervision.

How to apply

To apply for this role, just click on the "Apply on employer site" button below, which navigates to the career page where the application can be submitted directly.