What it does: Business Process Development & Solutions
Mission: Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow.
Size and presence: Around 31,000 globally in 31 locations.
Best known for: Sutherland is a process transformation company focused on helping Fortune 1000 companies rethink the way business gets done and rebuild processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics.
The good bits: Great work environment with learning opportunity
The not so good bits: Lower salary benefits compared to industry standards
Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees. We do this by combining human-centered design with the scale and accuracy of real-time analytics, AI, cognitive technology and automation.
Our heritage has made us who we are: a future-ready organization. For 35 years, we’ve been caring for our customers’ customers. As an early pioneer in robotic automation, we’ve grown our core offering through steady organic investment and by acquiring key capabilities. Today, we make those experiences relevant, instantaneous, predictive and frictionless.
Decades of developing best-in-class processes for some of the world’s most experience-native companies has enabled us make digital human in ways that transform customer and employee relationships at scale.
Our values help us drive our objectives and provide us with guidelines by which we achieve meaningful results. Our corporate values are guideposts to mark the path and guidelines within which we behave in our dealings with each other, our clients and the communities in which we operate. Only by maintaining this shared focus we, as individuals, become a successful team, and Sutherland achieves its full potential.
The company conducts recruitment process every year to select new candidates. The Sutherland selection process consists of 4 rounds. These rounds are as follows:
| Section | Number of Questions |
| Aptitude skills | 20 |
| Analytic skills | 20 |
| Technical skills | 20 |
| Verbal+Written skills | 10+2 |
| Total | 72 |
Time allotted for the written exam is 60 minutes.
Overall the level of the paper is easy to moderate . Only those candidates who clear the written exam will qualify for the next round.
*The Company reserves the right to make changes in the written exam.
At Sutherland we care about our employees inside and outside work. We strive to go the extra mile to give first-class health, financial and work-life benefits.
Fresher salary in Sutherland Global Services ranges between ₹ 2.3 Lakhs to ₹ 2.9 Lakhs. This is an estimate based on salaries received from employees of Sutherland Global Services.
For every person employed by Sutherland, we not only positively impact the lives of individuals, but whole families.
Right now, 500 million young people (17-25) around the world are living on less than $2 a day. For young people, especially those previously unemployed, or with situational challenges, they are frequently left out of the job market. In developing countries, an estimated two-thirds of young people are not fulfilling their economic potential. For single-parent households, the picture gets even bleaker for those who have to choose between taking care of young children and earning a living wage.
35% of our current employees are in the target 17-25 age group. Our Social Impact framework focuses on Empowerment and Impact Hiring by targeting two key groups: young people aged 17-25 who face one or more situational challenges and single parents with one or more children under the age of 17 living at home.
We expose young people to education, technology or career guidance through mentorship, motivational and empowerment sessions.
We hire people from our two target groups, opening the door to rich and fulfilling careers.