Opportunity Expired
Job Description
When not fighting fires, the team is responsible for fire prevention through monitoring, automation, self-healing and resiliency initiatives, destructive testing, and game day exercises. The incumbent in this role would demonstrate a strong focus on tactical operations, as well as large-scale production engineering and orchestration.
Responsibilities
Keep the customer-facing services available at top performance by maintaining the constant health of the supporting systems.
Incident management - Act in key response roles during major incidents e.g. Sev0, Sev1. Also, participate in the technical review of the incident for problem management
Problem Management - populate in participate in (Root Cause Analyses (RCAs) and hand them off to the Global Solutions team
Ensuring that work carried out by the Site Reliability team is executed in such a way as to comply with the company’s internal compliance policy and directives
Being available to discuss and resolve technical issues and escalations with other technical staff as required
Work with and lead other members of the team in staying on top of key industry innovation and technology, and assist in team development growth
Identifying work opportunities and preparing or assisting with the preparation of technical proposals as required
Ability to operate in a high-pressure environment and troubleshoot complex issues quickly successfully handle multiple priorities
Work to automate detection and resolution of recurring issues in the production environment
Gain a deep understanding of the application and its inner workings and be able to pinpoint code defects to speed up remediations
Basic Requirements
Systems engineering experience in enterprise-scale internet service engineering or related role
Experience with monitoring implementations and administration
Strong communication skills (Written and Oral)
Past experience in Incident Management for customer-facing applications
Experience in working in a 24/7 team
Preferred Qualifications
Python/BASH/GO scripting experience
Prior Automated deployment experience
Experience in maintaining monitoring and alert systems
Experience troubleshooting relational databases and distributed platforms
Experience in maintaining Java and GO applications
Experience in Docker orchestration and management.
Experience with Kubernetes
Hands-on experience configuring and managing AWS (Amazon Web Services), using the CLI/SDKs
Experience managing systems monitoring and alerts.
Experience with JVM optimization and Java server technologies like Tomcat or Jetty