What it does: Salesforce India delivers customer relationship management software solutions for commercial, IT, marketing, sales, and service operations.
Mission: We build bridges between companies and customers. Businesses succeed when they create a meaningful connection. Our mission is to deliver it.
Size and presence: More than 4,000 employees in Bangalore, Gurgaon, New Delhi, Hyderabad, and Mumbai
Best known for Salesforce India represents the global company’s biggest workforce outside the U.S.
The good bits: Salesforce India’s work culture functions like the dynamics of a close-knit family, despite being a global company.
The not-so-good bits: As few as three people from hundreds of applicants successfully clinch a job offer from the company.
Salesforce started its operations in India in 2005 as a provider of customer relationship management (CRM) software solutions. More than a decade later, the company rapidly expanded its workforce in the country from 1,000 to more than 4,000 employees.
Most of the employees work in Hyderabad where the biggest teams are business technology, product and technology, and sales.
Salesforce is a significant source of jobs in India. The International Data Corporation estimated that the ‘Salesforce Economy’ will add 1.9 million direct jobs in the country by 2024
Salesforce India won multiple awards for its hands-on culture. In 2021, it ranked as the second-best company in Fortune’s 100 Best Companies list. Great Place to Work has also recognized Salesforce India as one of the best IT and IT-BPM workplaces in 2019 for four years in a row.
The usual downsides of working for such a large company involve difficult managers. At least 80 insiders ‘distinctly remember two employees with personalities that leave a lot to be desired.
Freshers should choose Salesforce India as a long-term employer if they’re fond of being surrounded by CRM tech advancements. In addition, an outgoing and versatile personality will easily complement the company’s workplace environment.
The challenges for freshers don’t end from the excitement of being among the chosen few after the selection process. Be ready to work in a team with a potentially difficult manager—one who’s likely unforgettable for a specific reason
Salesforce India follows a straightforward hiring process for on-campus internships and full-time tech roles. Aspiring interns should apply during the summer season. The company hires full-time tech employees between May and July every year.
Most of the time, candidates attend an informational session before completing a technical test. The test consists of multiple-choice questions and coding tasks, which will focus on algorithms, analytics, C, C++, and Java. Shortlisted candidates will then attend in-person interviews with senior employees.
Stringent selection for interviews (eg 25 shortlisted candidates out of 200 applicants)
Insiders said that as few as three people successfully clinched a job offer from hundreds of applicants. Salesforce India’s off-campus recruitment may screen candidates with four to five rounds of technical interviews.
While the timelines for getting a job vary, the company may complete the hiring process in as fast as 14 days
Most interns at Salesforce India work as business analysts, data analysts, marketing developers, salesforce developers, and software engineers. These roles also apply to full-time tech employees.
Engineering graduates rise by several ranks before achieving the coveted ‘Distinguished Engineer’ title.
Aside from engineering and tech, there are 14 teams within the company. Freshers will likely find more opportunities in business technology, product and technology, and sales because these are the biggest departments.
Salesforce India pays above-average salaries. For example, the average monthly salary of interns ranges from INR85,000 to INR100,000.
An Associate MTS earns an average of INR1.5 million per year compared to the national average of INR760,000 (an almost 50% difference). Annual salaries for MTS roles at Salesforce India can reach up to INR2.3 million on average.
In terms of perks, the company confirmed multiple benefits for different purposes:
Salesforce India’s employees have contributed more than five million hours of volunteer work. If an employee wishes to volunteer for a cause, the company will provide a paid leave for up to seven days.
In 2007, Salesforce customers’ contact details became compromised because of a phishing attack. An employee unknowingly gave a password that led to the incident.
Details such as names and telephone numbers allowed the cybercriminals to send e-mails disguised as Salesforce.com invoices.