Opportunity Expired
Essential duties and responsibilities
Manage a global team of campaign analysts in the US and India, coordinating tasks and activities associated with campaign workflow development, proofing, and execution
Interface directly with client teams, address and manage client requests and communicate status – in person and via phone and email
Understand, customize and optimize the entire campaign management process, to include new campaign requirements, development test, production execution, and quality control
Manage the campaign process in compliance with contractual Service Level Agreements
Plan, coordinate and manage campaign tasks with the database team and communicate status
Capable of completing Adobe campaign activities individually
Track and monitor campaign results, resolve issues, and report status to the Account Management team
Obtain client signoff on campaign specification
Document and train other team members to perform campaign orchestration duties
Required Skills and qualifications
Qualified individuals should possess the attributes of being smart, curious, committed to the vision, passionate, fun/pleasant, an achiever, and having a sense of urgency.
Bachelor’s degree in Information Systems, Business Management, or related field
Small team management experience
Experience with Adobe Campaign Classic – Workflow activities, Delivery activities, Technical workflows, User and Role Administration
A basic understanding of set logic required
Detail-oriented and organized – able to balance changing workloads
Ability to work on multiple teams concurrently
Excellent verbal communication and comprehension skills
Experience with Microsoft Word and Excel
Experience in the following is a big plus:
CRM: Digital and Direct Marketing Campaign Management and Orchestration
Digital Campaign Management tools: (Adobe (preferred), Salesforce Marketing Cloud, Oracle Responsys)
Work Queue management software (Team Track, Jira, Workfront etc.)
File management tools (PGP, Text Editors, CuteFTP, FileZilla, etc
HTML
JavaScript
SQL for data analysis
Client-facing communication and interaction
Additional Information
This job description is a summary of the essential functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description. Other duties, as assigned by the supervisor, might be part of the job.
What we offer
Onsite opportunity with exciting career growth plans
Competitive compensation packages that reward high performance
Fast track career with a supportive culture that facilitates 360 degrees learning
A collaborative team-based environment with mentorship from the Industry leaders
Comprehensive benefits package including Health Insurance and Term Insurance