Client Management Intern

About Paytm

Paytm allows Indians to open a bank account, pay bills, recharge prepaid mobile, and more all in just one app. Paytm’s goal is to enhance digital excellence, increase earning growth, and cross-selling opportunities. Paytm dominates India’s digital payments sector with more than 1.2 billion transactions per month. Paytm became the first digital payments app in India after gaining more than 100 million downloads in 2017. Its rapid expansion continued in 2018 by allowing Paytm users to pay for products and services at different merchants.

Your role

• Are you passionate about Cricket, Football, Badminton, Marathons and everything Sports in India? Are you keen on working with key Sporting leagues, franchisees and governing bodies? Then it’s a match!
• This unique role is focused on Sporting events in India ranging from the IPL to the ISL and PKL along with International cricket matches and other sports such as Badminton, Volleyball, Wrestling, and more.
• It gives you an insight into the rapidly growing Sports Industry in India.
• Ideal candidate would be an absolute Sports enthusiast wanting to learn more about the industry. Be able to liaise with all internal and external stakeholders.

Your responsibilities:

• Leading system configuration and testing and tracking project timelines.
• Manage and support all client communications.
• Coordinate with the internal (design/tech/product/content and many more!) teams for smooth functioning of the project.

Training & development 

The Learning & Development team at Paytm focuses on building and maintaining competitive talent advantage. Whether they want to focus on their individual need-based learning or career enhancing upskilling, Paytm also offers an Employee Learning Reimbursement Policy that compensates for any skill certification of choice. They have introduced several upskilling online programmes that have been conducted for employees covering both functional and behavioural aspects. some of the upskilling programs are,

• Tech Upskilling
• Business Upskilling
• Building Inter Team Collaborations
• Programmes for Senior Leaders
• Effective People Manager Programmes
• The Learning Hour

To learn in detail about the trainings provided by Paytm click here

Benefits

While Paytm has limited opportunities for students, those who perform well at the company can expect a robust benefits package:

• Accident, health, life, and occupational accident insurance
• Employee stock option plans (eg INR2.5 billion in 2020)
• Flexible leave policy and working hours
• Gratuity and performance bonus
• Lifestyle discounts (eg mobile phone)
• Paid holidays and unpaid extended leave
• Maternity, paternity, and sick leave
• Vacation and paid time off

Career progression

Paytm offers internship and volunteering opportunities, though the company more frequently seeks professionals. Freshers can apply for jobs in the teams of Business,Tech, Product, and Design. 

• Internship at Paytm is an amazing opportunity to take an inside view of Paytm and be a part of journey to promote financial inclusion through building innovative product and solutions.
• You will get an opportunity to work on diverse projects/problem statements, be it improving the consumer experience on Paytm’s e commerce platform or changing the way financial solution is delivered to the masses.
• You shall have access to comprehensive technology platforms, mentorship support, hand holding with Senior colleagues, depth reviews and much more

Work life balance

Work-life balance is rated at a 3.9/5.0 scale, (Source: Ambition box), It has a good Inclusive work environment and provides the opportunity for all its employees, globally to work flexibly with work-from-home options.

Culture & vibe

Paytm is committed to a diverse and inclusive workforce that represents the places where they operate and the clients they serve. Paytm believes in a workplace where everyone feels comfortable coming to work as their whole self every day. Their culture of belonging and inclusivity makes Paytm a place where everyone can thrive and advance their careers.

About you

To apply for this position, you must,

• Have excellent presentation, oral and written communication skills.
• Have attention to detail 
• Be an hustlers with a knack for juggling multiple projects -  talking about next level multi-tasking!!
• Have time and project management skill, including the ability to work on multiple projects at the same time
• Good with MS Excel.

How to apply

This role is currently closed. If you are interested in this role, simply click "Pre-Register" and Prosple will inform you once this position opens again.