Credit & Collections Analyst 1 Finance

About Oracle

Oracle offers a comprehensive and fully integrated stack of cloud applications and platform services. Today, Oracle is a global leader in enterprise software, with a portfolio that includes database management systems, cloud applications, and business intelligence tools.

Your role

• Timely cash collection of customer accounts, assessing credit worthiness, minimizing bad debts, and ensuring contract compliance and/or recommending legal action.
• You will assist in the collection, management, and resolution of outstanding invoices from past-due accounts.
• Collect overpayments from current and former employees.
• Work with departmental managers to eliminate the root cause of overpayment.
• Interfaces with sales support account receivable, and directly with the customer to determine the ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts.
• Manage a portfolio of accounts including delinquency, write-offs, credit memos, and additional interest. Conducts pre-sale credit risk evaluation, prepares recommendations, and makes credit approval decisions on new accounts.
• Recognizes deteriorating credit situations recommending and implementing solutions. Prepares collection reports.
• Work involves some problem-solving with assistance and guidance in understanding and applying company policies and procedures.

Responsibilities:

• They are building a new team who will assist with the cash collection process for Oracle’s customer portfolio in Europe, the Middle East, and Africa. The main purpose of the role will be the maintenance of customers’ collections contacts database and timely correction of the records.
• Duties and tasks are standard, with some variation. You will complete your role largely independently within defined policies and processes.
• Contribute to the successful cash collection within the established quarterly targets.
• Work closely with their collections teams to ensure the accuracy and timely correction of customers’ contacts.
• Use Oracle systems and tools to identify and correct inaccurate data.
• Communicate by email with customers’ contacts whenever requested by your manager or situation.
• Ensure Oracle compliance, internal policies, procedures, and guidelines are met.
• Flexible to work in shifts (US Shift).
• Excellent Spanish & English written and verbal communication skills.

Training, development & rotations

Oracle provides various opportunities for its employees to improve and grow while working for the company’s mission. The company's biggest assets are its people, and they treasure what they have to say about their experience. Oracle provides its employees with opportunities to learn both professional and interpersonal skills for their development. Oracle is committed to offering opportunities to acquire new skills and strengthen its readiness to advance into new roles. One can move up the ladder quickly at Oracle, as the company offers many opportunities for growth and development, and employees are given the chance to work on cutting-edge technologies. The company also offers a lot of training and development programs to help employees grow in their careers.

Salary & benefits

The annual salary for this role can range from INR 2.9 Lakhs to INR 4.5 Lakhs. (Source: AmbitionBox)

Benefits offered to its employees include;

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Retirement Plans
• Paid Time Off
• Employee Discounts
• Relocation Assistance
• Employee Assistance Program

Work-life balance

Their benefits are designed to help you lead a balanced life. They strongly believe that everybody needs some time off to recharge their batteries. You’ll have paid public holidays, vacation, and a flexible sick leave policy. Work days are usually from Monday to Friday with flexible work timings.

Culture & vibe

Oracle believes that innovation starts with inclusion and to create the future there is a need for people with diverse backgrounds, perspectives, and abilities. That’s why the company is committed to creating a workplace where all kinds of people can do their best work. These communities include but are not limited to, Women in Technology, Veterans, LGBTQ+, Parents, and People with Disabilities.

About you

Requirements:

• Excellent written, and verbal communication skills.
• Interpersonal, and analytical communication skills.
• Strong attention to detail.
• Ability to handle sensitive matters.
• Typically graduate or equivalent with 0 - 2 years experience in contracts, finance, leasing, or equivalent.
• BA/BS degree in Accounting or Finance preferred.
• Applicants are required to read, write, and speak English, and Spanish language.

How to apply

To apply for this role, just click on the "Apply on employer site" button below, which navigates to the career page where the application can be submitted directly.