Analyst - Event Coordinator - Workplace Experience

About Deloitte

Deloitte Tax Services India Private Limited (“Deloitte Tax in India”) provides support through the tax transformation taking place in the marketplace. They offer a broad range of fully integrated tax services by combining technology and tax technical resources to uncover insights and smarter solutions for navigating an increasingly complex global environment.

Your role

As a part of this role:

• An Event Coordinator provides client services by assisting users with their video enabled as well as Zoom events and ensures that the experience is smooth right from scheduling to the completion of events.
• The team operates out of multiple locations across US and Hyderabad, India.
• Each of the team members works together to exceed customers’ expectations by providing timely and high-quality solutions for all requests/projects.

The Event Enablement Team is part of the Office Experience group which consists of event coordinators and schedulers.

Your responsibilities

• Scheduling, managing, and approving video-enabled event requests on a timely basis
• Scheduling, managing, and hosting large-scale Zoom events 
• Act as an advisor to customers by taking a holistic approach to the overall event scheduling and coordination process
• Providing consultative support and subject matter expertise to event requestors throughout the request and scheduling process
• Offering hotline phone, email, and instant message scheduling-related support
• Communicating over email and verbal means with all levels of Deloitte professionals, external vendors, and clients
• Working closely with offices to ensure the best possible outcome for all stakeholders
• Fostering relationships with customers to ensure effective collaboration, communication, and delivery of event requirements
• Gathering feedback and providing innovative insights
• Escalating urgent situations appropriately to team leads
• Performing other tasks and special projects as required/assigned by team leads
• You must be eager to work on any shift, 24/5 

Training, development & rotations

The professional services industry typically requires a unique skill set. Above all, they need to be responsive to a rapidly changing business landscape, and open to learning and growing. Given the pace of change and disruptive technologies being developed every day, the company wants all its professionals to be dedicated to developing themselves. Deloitte provides them with opportunities for continuous learning based on the 4Es:

• Education: Formal learning
• Experience: Experiential, project-based development roles and activities
• Exposure: Learning through networks, communities of practice, and peer/mentor relationships
• Environment: Resources and tools that reinforce and extend the learning

With that framework in place, the company provides support in every way. Professionals can take advantage of hundreds of formal programs offered across Deloitte throughout the year.

Salary & benefits

An average salary at Deloitte depends on the role they are applying for a fresh  Analyst - Account Management the salary ranges from INR 3.6 to 4.6 LPA (Source: Ambition Box). Some of the benefits and programs provided by the company to support its employees and their family’s well-being needs are:

• Paid time off and holidays
• The sabbatical program lets the professional's request leave and provides them with an opportunity to follow their passion in support of key community initiatives
• Refresh and renew themselves to help increase their effectiveness, creativity, and productivity
• Parental leave
• Medical insurance

For more details on benefits click on read more 

Career progression

Deloitte has invested a great deal to create a rich environment in which its professionals can grow. And, as a part of the company's efforts, they provide its professionals with a variety of learning and networking opportunities.

• Includes exposure to leaders, sponsors, coaches, and challenging assignments. It helps to accelerate their employee’s careers along the way. 
• The company also provides a wide range of resources including live classrooms, team-based learning, and eLearning. 
• Deloitte supports its employee's progression through a well-defined career path by providing challenging assignments, mentoring, and targeted training. 
• Recent postgraduates begin as a consultant. The career path from there is to senior consultant, then manager, senior manager, and onto a path to director or partner or principal.

DU: The Leadership Center in India, its state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of its commitment to its people’s growth and development. 

Work life balance

Work-life balance is rated at 4.1, according to Glassdoor. Deloitte provides a good work-life balance by providing a flexible work environment. The company operates five days a week. 

Culture & vibe

Deloitte's positive and supportive culture encourages its people to do their best work every day. They celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that help them be healthy, centred, confident, and aware. The company offers well-being programs and is continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages its diversity, and where its people excel and lead healthy, happy lives. The People and Culture make Deloitte a place where leaders thrive.

About you

To apply for this position, you must have,

• Bachelor’s degree in any field  
• Strong written and verbal English communication skills
• Highly developed people/customer service skills
• Basic knowledge of operations and meeting planning
• Good knowledge of Microsoft Outlook and calendar management
• Advanced/Intermediate skills in Microsoft Excel and PowerPoint 
• Adaptive and Flexible to work in rotational shifts 

To be an attractive candidate, you should have knowledge of the below competencies.

• A passion for building and growing relationships
• Ability to effectively multitask
• Quick at learning and using business applications
• Manage a high volume of work at a fast pace
• Handle confrontation and challenges with ease
• Work independently as well as collaboratively on a virtual team
• Take initiative and demonstrate follow through
• Demonstrated ability to exercise good judgment and logical thinking
• Ability to prioritize and be proactive

How to apply

To apply for this role, just click on the Apply button, which navigates to the career section where the application can be submitted easily.

Deloitte is an incubator for exceptional talent and leadership. They invest in talented, creative, and innovative people like you. Through its campus connect programs they reach out to campuses across discipline and across the country. The company looks for young talents who have an analytical mind, can articulate their thoughts with confidence and logic, and can think out of the box.

The primary recruitment process for fresher include:

• Written Test
• Versant Test
• Group Discussion /JAM Test
• Interview Process
• Technical Interview
• HR Interview

Candidate must be eager to work in any shift, 24/5