What it does: Concentrix is a leading global provider of customer experience (CX) solutions and technology
Mission: We will be the greatest customer engagement services company in the world, rich in diversity and talent.
Size and presence: Around 104,000 globally
Best known for: Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; energy and public-sector.
The good bits: Great company work culture with amazing compensation and a good sense of job security.
The not so good bits: Working hours may not be flexible most of the time.
We pledge to challenge conventions, create experiences beyond expectation, and deliver outcomes unimagined, for our clients, their customers, and staff. This promise is driven by four key ideas that help us back our words with action and promote actual positive change for our people and planet.
Acting with integrity helps you learn and grow to be the best version of yourself possible. This is a critical part of the human experience, which is why we believe in doing the right thing by, and for, our staff, our clients and their customers, our communities, and the planet every time. We will always do our part to care for people, make contributions to our communities, and drive positive environmental changes around the world through our sustainability commitments.
We live, breathe, and sleep CX. We’re driven by an insatiable need to push the limits of what it means to provide great CX, innovate, and change our industry as no one else can.
We believe combining people and tech as a force for good has incredible power to enhance customer experiences and make them shine. By using tech to power the customer experience first, our people are free to follow their passions and focus on quality, efficiency, and helping others.
We help brands by crafting a full-suite, customizable solution that supports the customer journey at every touchpoint, and covers all your needs so they align with those of your customers all while creating consistently exceptional experiences.
We strive to provide the best possible customer experience for all our clients’ customers. We think differently from our competitors because we understand the unique challenges our clients and their customers face.
Experience is everything because great experiences create better engagement. And, better engagement means better business outcomes for everyone. That’s our everyday life at Concentrix.
We are a global partner with ambitious, progressive business leaders and are always looking for ways to disrupt the market by being absolutely obsessed with making our clients’ businesses better. As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands.
We are a passionate company powered by passionate people.
Be part of an award-winning organization that invests in the future and prides itself on high integrity and exemplary character.
At Concentrix, the work we do impacts countless people around the world. Each day, from more than 40 countries across 6 continents, our staff helps the world’s biggest and best brands deliver next-gen customer experiences. We do so by being bold in our decisions, being tenacious in our pursuit of excellence and always helping each other be the best we can be. It’s part of what makes us different by design.
As part of the Concentrix family, you’ll find everything you love in a company and so much more! We offer thousands of learning and development opportunities, trips to tropical locations and can-you-believe-that celebrations, clear paths for career development and even robust compensation packages. We also pride ourselves on our rich culture and diverse staff. But don’t just take our word for it – our leader Chris Caldwell was added to Comparably’s annual Best CEOs for Diversity 2019 list for a reason.
Do you have what it takes?
If you’re ready to be challenged and make a real difference with other like-minded individuals around the globe, then join us and find out why more than 225,000 people call Concentrix home. Live it. Love it. Experience ONE CONCENTRIX
Concentrix offers wages on par with its competitors in the industry. The average salary starts at approximately Rs. 2,80,000 to Rs. 8,00,000 per annum in India.
Education: The primary objective of the company is to improve the availability, quality education infrastructure with emphasis on girls and differently abled people. The main task of schools is to provide education which involves a series of programs and activities. The successful conduct of these programs and activities depends mainly upon the availability of proper infrastructure in the school. Improved infrastructure makes it attractive and inviting for children to regularly attend the school which will also enhance their participation in lessons and significantly improve learning levels.
Vocational Training: The primary objective of the program is to enable the company is to help fulfill the country’s growing need for skilled manpower. Objective: The 12th Five Year Plan views skill development and vocational training as an instrument to empower the youth and marginalized. It is with this objective The Company will develop programs in conjunction with suitable partners to provide vocational training to women, differently abled and other vulnerable communities. Our Company aims to work with organizations who cater to the needs of such groups and communities.
Road Safety: The primary objective of this program will be to spread awareness on the road safety in and around Delhi NCR. India has one of the highest road related fatalities in the world and as a responsible corporate citizen, the Company hopes to help do its part in reducing the incidence of accidents and promote road safety. Our Company will work with relevant stakeholders like the city traffic police, Company employees and civil society organizations to spread awareness and advocacy relating to road related accidents. The areas around the Company’s operations witness a high volume of cars and pedestrians and different types of public transport.
Disaster Relief and Rehabilitation: Every year, countless people in our country are left homeless and destitute due to the widescale destruction caused by the numerous natural disasters that occur. To contribute towards disaster relief and help in rehabilitation efforts by responding to humanitarian needs through able implementation partners on the ground or by contributing to the Prime Ministers Relief fund or other organizations that are working to ensure that affected communities are reached and assistance is provided.
In 2016, Concentrix was receiving heavy criticism from the cross-party parliamentary committee on welfare for incorrectly closing the claims of tens of thousands of claimants, leaving them without money for essentials. A government report disclosed that of 36,000 appeals against Concentrix, 87% were upheld.