Screening Ops Investigator

About Citi

Citi began operations in India over a century ago in 1902 in Kolkata and today is a significant foreign investor in the Indian financial market. As a promoter-shareholder, Citi has played a leading role in establishing important market intermediaries such as depositories, credit bureaus, clearing, and payment institutions.

Your role

Responsibilities:

• Update help content used by Knowledge Hub end users to service client inquiries, as needed
• Execute work assigned, including annual review certification and change requests
• Serve as liaison to business for work assignments by asking fact-finding questions, following up on open items and helping with content approval
• Conduct needs assessment and updates content or develop content-related solutions according to business requirements

To know more about roles and responsibilities Click the "Apply on employer site"  button.

Training & development

The training and Development Strategy at Citibank is consisting of three core areas:

• The first core area is “on-the-job learning” which takes 70% of the whole development program.
• The second core area, "learning through the relationship of exposure to others” takes 20% of the program.
• The third core area is “formal classroom training” which takes 10% part.

Salary & benefits

The annual salary for this role will range from INR 2.0 to 3.0 LPA (Source: AmbitionBox). Some of the core benefits offered by Citibank to all its employees include;

• Medical, dental, and vision coverage
• Retirement plans
• Life, accident, income protection, and disability insurance.
• Wellness programs
• Non-core benefits and allowances vary by region and country and may include meal and housing stipends, education assistance, childcare resources, and transportation programs.

To know more details about benefits click here

Career progression

At Citi, you’ll be able to grow your career, give back to your community, and make a real impact. You’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. You’ll also have the chance to give back and make a positive impact where they live and work through volunteerism.

Work-life balance

Citi has a good work environment and flexible working hours. Citi is very flexible about the time and place of work for employees. They provide work-from-home options depending on the needs of the role.

Culture and Vibe

Citi is committed to a diverse and inclusive workforce that represents the places where they operate and the clients they serve. Citi believes in a workplace where everyone feels comfortable coming to work as their whole self every day. Their culture of belonging and inclusivity makes Citi a place where everyone can thrive and advance their careers.

About You

Skills that will help you succeed in this role:

• 0-2 years of relevant experience
• Proficient in Microsoft Office
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Self-motivated and detail-oriented

Education:

• Bachelor’s degree/University degree or equivalent experience

To know more about eligibility criteria please click the Apply on employer site button

How to apply

To apply for this role, click on the "Apply on employer site" button below, which navigates to the career section where the application can be submitted directly.