Analyst / Senior Analyst– Data Science & Strategy

About American Express

American Express issues various kinds of credit cards to its customers. It also offers other kinds of services such as issuance of traveller’s checks, personal and corporate travel planning services, charge cards, car-rental reservations, agencies for hotels, and tour packages.

As AI has been adopted by an increasingly more number of users and has become an important technology to drive many critical use cases in the company, the governance around AI-based models becomes crucial to ensure robust and transparent use of AI in production models, mitigate the potential model risk and create strong governance standards and policies in the first-line processes.

Your role

AI Researchers in Amex AI Labs work on cutting-edge science and technology around Deep Learning, Data Science, NLP, and Cloud technologies. The team works on challenging research problems in domains such as services, human resource management, travel & lifestyle, and many more. The key goal is to progress the state of the art in science and develop products to solve business problems

Responsibilities: 

Decision Science, Strategy, and Insights:

• Analyze large amounts of data to derive business insights and create innovative solutions
• Leverage the power of the  closed loop through the Amex network to make decisions more intelligent and relevant
• Innovate with a focus on developing newer and better approaches using big data & machine learning solutions

AI Research:

• Ideate and contribute to innovations to help solve business problems
• Read, and understand papers in AI and ML and use the concepts to come up with novel ideas
• Perform POC on Ideas and concepts to test the feasibility
• Contribute to product strategy and roadmap; recommend the nature and scope of present and future state of the AI Platforms.
• Contribute to patents and publication of research 

Critical Factors to Success: 

Business Outcomes:

• Drive billing, revenue growth, and profitability through advanced analytical techniques
• Maximize business returns by institutionalizing efficient and accurate models.
• Innovate Modeling Techniques and Variable creation
• Ensure Modeling Accuracy and enhance modeling efficiency in existing processes using Machine Learning 

Leadership Outcomes:

• Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders.
• Lead with an external perspective, challenge the  status quo and bring continuous innovation to its existing offerings
• Demonstrate learning agility, make decisions quickly and with the highest level of integrity
• Lead with a digital mindset and deliver the world’s best customer experiences every day

Training & development

Growing great leaders is one of the things that sets American Express apart. The company is providing innovative learning experiences that enable them to build new skills, reach their career goals and develop as leaders at all levels.

Amex backs Employees in work and life by prioritizing well-being, fostering an inclusive culture, and supporting and rewarding personal and professional growth every step of the way. By facing each day with a strong sense of purpose, employees are growing, learning, and leading the way together.

Salary & benefits

The average annual salary for the Analyst / Senior Analyst– Data Science & Strategy role is around INR 6.0 to 9.0 LPA (Source: Glass door). American Express provides the following benefits.

• Cafeteria
• Free transportation
• Gymnasium and fitness programs
• Health insurance
• Soft skills training
• Remote working
• On-the-job training
• Team outings
• Childcare
• Free feeding
• Travel assistance
• Bonuses

Work-life balance

Amex India has a good Inclusive work environment and work days are usually from Monday to Friday. They have flexible work timings.

Culture & vibe

Amex India believes in combining work with play to prevent burnout and enhance employee productivity. They strive for the ideal work-life balance to ensure that while their employees are pursuing their career goals, they also achieve fulfilment in their personal lives. With a friendly atmosphere and modern work tools, employees are happy inside and outside the office.

Amex is also friendly to fresh graduates and interns, and it has mentorship opportunities where they can learn and grow as they gain real work experience. Amex also values the opinions of its employees and factors them into the decisions they make.

About you

To apply for this role, you must be:

Academic Background:

• For AI Researcher - Bachelors/Masters/Ph.D. in a quantitative field like Computer Science, Operations Research, Statistics, etc.
• MBA, Master’s Degree in Economics, Statistics, Computer Science, or related fields

Past Experience:

• 0-6 years experience in analytics, big data work streams 

Functional Skills/Capabilities:

• Ability to drive project deliverables to achieve business results
• Ability to work effectively in a team environment
• Strong communication and interpersonal skills
• Ability to learn quickly and work independently
• Good Programming skills are a must
• Excellent problem formulation and solving skills

Technical Skills/Capabilities:

1. Analytics & Insights & Targeting 

• SAS, R, Python, Hive, Spark, SQL 
• Advanced Statistical Techniques 
• Hands-on programming and ability to design 

2. Data Science/Machine Learning/Artificial Intelligence 

• Expertise in Coding, algorithms, and High-Performance Computing 
• Unsupervised and supervised techniques -: active learning, transfer learning, neural models, Decision trees, reinforcement learning, graphical models, Gaussian processes, Bayesian models, Map Reduce techniques, attribute engineering 
• The offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

 How to apply

To apply for this role, just click on the Apply button, which navigates to the career section where the application can be submitted easily.

The hiring procedure generally varies according to the job. However, the basic structure of the recruitment process at American Express is as follows:

• Aptitude Test (online)
• Technical Interview Round
• HR Interview Round