Content Associate with English & Gujarati Expertise

Job Description

• The primary responsibility of the role is to perform Ebook quality checks on web pages
• The role will require the candidate to quickly understand the eBook content editing tools and operation workflow tools.
• The associate needs to continuously adapt and learn new features on the Editors and improve on acumen to quickly edit and fix up content. The associate has to follow editing SOP to spot/catch errors in the content.
• The associate needs to perform a content quality check to qualify user experience for content viewing (flow and format quality) and usage on the Kindle device. They need to use software tools for quality audit, content editing, and data capture.
• The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect percentage), and delivery/latency SLA. The associate will be measured on his compliance to these Metrics, SLA requirements, QA guidelines, team, and personal goals.
• The associate should be a team player and come up with improvement ideas for his direct report and improve the editing/QA process.
• The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed.
• The role is an individual contributor role.
• The role requires a graduate degree with exposure to MS office and comfort with numbers.
• In addition, the associate should have attention to detail, good communication skills, and a professional demeanor.

Basic Qualifications

• The candidate should read and write Gujarati.
• Working knowledge of InDesign, HTML, e-pub, XML standards would be an added advantage
• Must possess knowledge in e-book/print book conversion
• Ability to meet deadlines in a fast-paced work environment driven by complex software systems and processes
• Should be self-motivated and a good team player
• Must pay undivided attention to the details while editing content and diving deep to identify the root cause of issues
• Good at problem-solving, data analysis, and troubleshooting issues related to content editing
• Good interpersonal skills to manage ongoing relationships with the software team and inter-operations teams
• Knowledge/experience in the publishing industry would be preferred
• Must be a graduate in any stream from any reputable university

Shift

• General shift

Education

• Any Graduate