New Associate-Telecom Operations

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialised skills across more than 40 industries, Accenture offers Strategy and Consulting, Technology and Operations services powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. 

Your role

You will be aligned with our Network Operations vertical which ensures that we maintain a robust common integration framework to help communications clients address challenges, increase their margins, improve asset realization, improve customer service, increase revenues, reduce overall costs and accelerate sales cycles.

The Telecom Operations team is involved in developing structures, processes, and capabilities for managing and monitoring telecommunications networks.

You will be working on Telecom Billing which is a group of processes of communications service providers that are responsible to collect consumption data, calculate charging & billing information, produce bills to customers, processing their payments and managing debt collection.

You will be generating enterprise/consumer bills, working on buy-side domestic wireline access cost management, mobility access management, dispute negotiations, wireless roaming & access management.

Roles and Responsibilities

• In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your primary interaction is within your team and your direct supervisor
• You will be given detailed instructions on all tasks that need to be carried out, and the decisions that you make will impact your work
• You will need to be well versed with basic statistics and terms involved in the day-to-day business and use them while discussing with stakeholders
• You will be working closely with project members to effectively deliver on the requirements
• You will be an individual contributor as a part of a team with a predetermined focused scope of work.

Training & development 

Accenture provides various opportunities for its employees to improve and grow while working for the company’s mission. Accenture is committed to offering opportunities to acquire new skills and strengthen their readiness to advance into new roles, such as:

• An employee is encouraged to develop one’s learning plan, based on mutually identified competency gaps, in present and aspired job career path.
• Advance your skills through state-of-the-art offerings that tie virtual learning directly back to your real-world career.
• Constant learning, growing and becoming a better version of yourself.
• Job rotation programs are designed to reignite and broaden your work experience.

Benefits

In addition to salary, Accenture employees have reported the following benefits:

• Apprenticeship Program
• Child Care
• Employee Assistance Program
• Gymnasium
• Health Insurance
• International Relocation
• Job Training
• Soft Skill Training
• Vacation & Paid Time Off
• Work From Home

Career progression

By working with Accenture, one gains invaluable experience. Advancement is contingent on several factors including one’s performance and relationship with the supervisor or manager. One does get promoted on doing well at work and building a "dependency." There are plenty of chances to earn certifications in popular courses like AWS/Azure, etc. And the pay rises steadily throughout the year, and even more so after promotions.

Work-life balance

• Work-life balance is rated at 3.8/5.0 according to (Source: Ambition Box).
• Work from home depending on your preferences and the arrangements determined by your future manager.
• Work days are usually from Monday to Friday.

Culture & vibe

Accenture has a diverse and inclusive culture. Being a global organization, the company gives an open environment to employees from different backgrounds. On the whole, Accenture encourages an environment of safety, security and flexibility while maintaining the principles of honesty and integrity.

About you

Here’s what they are looking for in this role:

Qualifications

• Any Graduation

How to apply

To apply for this role, just click on the "Apply on employer site" button, which navigates to the career section where the application can be filled and submitted.